Compass Essentials

Who’s Who

Want to know who does what on our team in further detail? Click here to learn more!

When you can’t get a hold of someone on our support team whether it is via email or on the phone, call our line at 305.851.2820, where we have staff of our departments available to assist you Monday through Friday from 9am-6pm (excluding holidays).  

Please do not share this number with anyone outside of Compass. This line is only to be utilized internally by our Compass agents. 

Get Your Agent Page Live

In order to get your agent page live on compass.com please email your Compass headshot and professional bio to agentexperience@compass.com.

Announcing Your Move

Use this moment as an opportunity to engage with your network and announce your move to Compass.

• Social Media: Social templates can be found here in Marketing Center labeled as “Just Joined” with suggested accompanying copy linked here

• Email: The email template “I've Joined Compass” is available in your Marketing Center and can be found here labeled as “Announcement”.

• Print Collateral: You can easily create I've Joined postcards and one-sheets in Marketing Center. Click here to start exploring.

• Stock Photography: Compass neighborhood and stock photographs can be found here.

• Make sure to update your website and voicemail with your Compass information.

DBPR Licensing & Board Requirements

All Compass Agents & Referral Directors must be licensed with both the DBPR and the local board in their city (i.e. MAR, RAPB/GFLR, NABOR, etc.).  Licenses and board dues must be renewed annually.

Florida real estate licenses expire with the DBPR either March 31st or September 30th, every other year. The renewal date will be determined by the date the agent passed their real estate exam. Expiration dates are listed on your license.

How To Get Paid

In order to ensure a timely turnaround for commission payment processing, please be sure to follow the steps below:

1. Prior to closing, create a folder in Business Tracker and upload all deal related documents (both buyer & seller side).

   • Pro-tip: create a folder & upload these documents to Business Tracker as soon as you have an executed sales contract or lease. This will help avoid any delays in processing your commission.

2. Business Tracker will guide you through submitting deal information under the “Commissions tab” once all Compliance documents have been submitted.

   • Need a refresh on how to use Business Tracker? We got you covered! Click here to watch quick and easy video tutorials.

3. Please note that the commission check or wire must have been received by Compass before commission payment can be disbursed. Compass Florida’s wire information can be found here.

Once all three steps are completed, your commission payment will be processed. Please note, our business hours for payment processing are Monday through Friday, with a deadline of 12:30pm for same-day payment processing.

Contract-to-Close Services

Setting up Mobile Deposit

The Florida Transaction Operations team offers dedicated Contract-to-Close services to our Compass agents. Let our Compass Transaction Coordinators handle your paperwork for you so you can focus on income-producing activities.

Packages offered:

• Compliance Package (Listing OR Transaction) - $75

• Basic Package - $250

• Premium Package - $350

Why choose CTC?

• Four CTC Packages available

• Our TC's are Compass employees who are familiar with our system

• Important Dates & Reminders sent to all parties

• Business Tracker file creation and management

• File/deal Compliance approval and Commission submission reminders

• Spend more time where it matters most, with your clients!

For more information, please click here.

As a result of our partnership with JP Morgan Chase, we are pleased to share that you have the option to deposit Compass commission checks via a mobile app!

Under the mobile deposit process, we will require the input of several key data points (i.e., client name, property address, etc.) about each check, enabling us to identify and process closings as quickly as possible while maintaining required regulatory compliance.

If you would like to be set up with a mobile deposit account, please fill out the Mobile Deposit Access Form. To learn more about our Mobile Deposit system, please click here for a full User Guide. If a check needs to be mailed, please mail it to your nearest Compass local office.

Compass Concierge

The hassle-free way to sell homes faster and for a higher price, Compass Concierge helps you maximize your listing's value with home improvement services like staging, flooring, painting and so much more! No upfront costs, no interest.

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Coming Soon and Private Exclusive

Selling your home? Listing it early as a Coming Soon property on compass.com gives buyers and their agents a heads up that your home is about to hit the market. Drive interest with exclusive marketing and gain insights before officially launching. Early to list. Early to sell. Only with Compass Coming Soon.

Listing your home as a private exclusive allows you to control what information is shared about you and your home while still getting exposure to top agents at Compass.

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Agent Introduction Program

We believe great agents like yourself know of other great agents. Feel free to get a conversation started through Compass Agent Introduction Program.

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Building Your Team

Ready to add a new member to your team? Please start by filling out this form. This information will go to your Agent Experience Manager and Sales Manager. Once received, they will be reaching out to discuss next steps.

Business Planning

Each quarter you will be invited to meet with your Sales Manager and Agent Experience Manager to discuss business strategies or Compass initiatives that can help grow your business. Please be on the lookout for scheduling communication from your Agent Experience Manager.

Coaching Flight Plans

Compass offers self-guided courses that are designed to help Compass agents identify focus areas to drive business growth, deepen current and potential client relationships, and identify key opportunities to work smarter and not harder.

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